Projects per year
Abstract
This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers’ capabilities in light of the new roles that have opened up in innovation processes on different scales.
After years of being inadequately defined, the professional profile of service designers is now taking shape. Today private and public institutions recognize service designers as essential contributors to their innovation and development processes. What are the capabilities that characterize a service designer? These essential capabilities are what service designers should acquire in their education and can sell when looking for a job.
After years of being inadequately defined, the professional profile of service designers is now taking shape. Today private and public institutions recognize service designers as essential contributors to their innovation and development processes. What are the capabilities that characterize a service designer? These essential capabilities are what service designers should acquire in their education and can sell when looking for a job.
Original language | English |
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Publisher | Springer |
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Volume | 10 |
Number of pages | 99 |
ISBN (Print) | 978-3-030-56281-6 |
ISBN (Electronic) | 978-3-030-56282-3 |
DOIs | |
Publication status | Published - Sept 2020 |
Series | Springer Series in Design and Innovation |
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Volume | 10 |
ISSN | 2661-8184 |
Bibliographical note
This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers’ capabilities in light of the new roles that have opened up in innovation processes on different scales.After years of being inadequately defined, the professional profile of service designers is now taking shape. Today private and public institutions recognize service designers as essential contributors to their innovation and development processes. What are the capabilities that characterize a service designer? These essential capabilities are what service designers should acquire in their education and can sell when looking for a job.
Keywords
- Service Design
- Service Design Capabilities
- Toolkit Navigator
- Service Dominant Logic
Fingerprint
Dive into the research topics of 'Service Design Capabilities'. Together they form a unique fingerprint.Projects
- 1 Finished
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Designscapes
Morelli, N. (PI), de Götzen, A. (PI), Simeone, L. (PI) & Laugesen van Dam, K. (PI)
01/06/2017 → 31/05/2021
Project: Research
Activities
- 1 Talks and presentations in private or public companies
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Service Design Capabilities, presentation for Experio Lab
Morelli, N. (Lecturer)
15 Oct 2021Activity: Talks and presentations › Talks and presentations in private or public companies