Some Pitfalls for Developing Enculturated Conversational Agents

Matthias Rehm; Elisabeth André; Yukiko Nakano

doi:10.1007/978-3-642-02580-8_37

Some Pitfalls for Developing Enculturated Conversational Agents

Matthias Rehm, Elisabeth André, Yukiko Nakano

Human Machine Interaction

Research output: Contribution to journal › Conference article in Journal › Research › peer-review

5 Citations (Scopus)

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Abstract

A review of current agent-based systems exemplifies that a Western perspective is predominant in the field. But as conversational agents focus on rich multimodal interactive behaviors that underlie face-to-face encounters, it is indispensable to incorporate cultural heuristics of such behaviors into the system. In this paper we examine some of the pitfalls that arise in developing such systems.

Original language	English
Book series	Lecture Notes in Computer Science
Volume	5612
Pages (from-to)	340-348
Number of pages	9
ISSN	0302-9743
DOIs	https://doi.org/10.1007/978-3-642-02580-8_37
Publication status	Published - 2009

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Rehm Andre Nakano Some pitfalls for developing enculturated conversational agentsFinal published version, 378 KB

http://www.springerlink.com/content/xj8570408j145438/

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abstract = "A review of current agent-based systems exemplifies that a Western perspective is predominant in the field. But as conversational agents focus on rich multimodal interactive behaviors that underlie face-to-face encounters, it is indispensable to incorporate cultural heuristics of such behaviors into the system. In this paper we examine some of the pitfalls that arise in developing such systems. ",

author = "Matthias Rehm and Elisabeth Andr{\'e} and Yukiko Nakano",

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AU - Rehm, Matthias

AU - André, Elisabeth

AU - Nakano, Yukiko

N1 - Titel: Human-Computer Interaction Undertitel: Ambient, Ubiquitous and Intelligent Interaction Oversat titel: Oversat undertitel: Udgivelsessted: Berlin, Heidelberg Forlag: Springer ISBN (Trykt): 978-3-642-02579-2 ISBN (Elektronisk): Publikationsserier: Lecture Notes in Computer Science, 5612 Redaktører: Julie A. Jacko

PY - 2009

Y1 - 2009

N2 - A review of current agent-based systems exemplifies that a Western perspective is predominant in the field. But as conversational agents focus on rich multimodal interactive behaviors that underlie face-to-face encounters, it is indispensable to incorporate cultural heuristics of such behaviors into the system. In this paper we examine some of the pitfalls that arise in developing such systems.

AB - A review of current agent-based systems exemplifies that a Western perspective is predominant in the field. But as conversational agents focus on rich multimodal interactive behaviors that underlie face-to-face encounters, it is indispensable to incorporate cultural heuristics of such behaviors into the system. In this paper we examine some of the pitfalls that arise in developing such systems.

U2 - 10.1007/978-3-642-02580-8_37

DO - 10.1007/978-3-642-02580-8_37

M3 - Conference article in Journal

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VL - 5612

SP - 340

EP - 348

JO - Lecture Notes in Computer Science

JF - Lecture Notes in Computer Science

ER -

Some Pitfalls for Developing Enculturated Conversational Agents

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