Spatial Scales in the Making of Future Experiences

The fundamental principle in experience design is a fluctuation between
familiarity and unfamiliarity, which invites users to make his
or her own sense of a design. This is an inclusivist attitude aiming
at evoking curiosity about what is actually going on. One of the ways to generate this fluctuation is by manipulating the spatial
scales as part of redesigning and restorying buildings. Through examining
how novice designers handle spatial scales in their construction
of an experience to come, the paper identifies four approaches,
arguing that they may serve as scale-oriented design
principles for restorying a building as either more familiar or more
unfamiliar, more homely (“a place”) or more alien (“space”). Our
argument is that these principles can be used systematically to promote
this fluctuation as part of the making of future experiences of
buildings and to stimulate user inclusion as a collaborate manner of
future making.