Successful Innovation in Tele-Care: Continuous Cocreation and Situated Re-Innovation

Anne Birgitte Bay Tjørnehøj, Hanne Westh Nicolajsen

Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

Abstract

Successful IT-enabled innovation is often attributed to benefit realization. However, often the results of the innovations are disappointing.Reason for this is argued to be a divide between development of the technological solution, and the organizational implementation and change thatshould ensure realization of the planned benefits. To handle this dilemma, it isadvised to strengthen the management of the realization project acceptingtechnology development and organizational change as entangled. Informationtechnology is thus best described as a socio-material construct having thetechnical and the social inextricable linked. This paper challenges the belief inan inherent divide by suggesting integration of the technological andorganizational development in the pilot-phase as well as subsequent phasesthrough co-creation and situated re-innovation. With reference to a case on telecare this paper elaborates on co-creation and situated re-innovation andillustrates how this can be organized in practice.

AB - Successful IT-enabled innovation is often attributed to benefit realization. However, often the results of the innovations are disappointing.Reason for this is argued to be a divide between development of the technological solution, and the organizational implementation and change thatshould ensure realization of the planned benefits. To handle this dilemma, it isadvised to strengthen the management of the realization project acceptingtechnology development and organizational change as entangled. Informationtechnology is thus best described as a socio-material construct having thetechnical and the social inextricable linked. This paper challenges the belief inan inherent divide by suggesting integration of the technological andorganizational development in the pilot-phase as well as subsequent phasesthrough co-creation and situated re-innovation. With reference to a case on telecare this paper elaborates on co-creation and situated re-innovation andillustrates how this can be organized in practice.
Original languageDanish
Title of host publicationProceedings of the 39th Information Systems Research Seminar in Scandinavia
Publication date2016
Publication statusPublished - 2016
EventThe 39th Information Systems Research Conference in Scandinavia - Ljungskile, Sweden
Duration: 7 Aug 201610 Aug 2016
Conference number: 39
http://iris.cs.aau.dk/index.php/The_IRIS_Conference.html

Conference

ConferenceThe 39th Information Systems Research Conference in Scandinavia
Number39
Country/TerritorySweden
CityLjungskile
Period07/08/201610/08/2016
Internet address

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