“Take it or Leave it”: Effective Visualization of Privacy Policies

Prashant Shantaram Dhotre, Anurag Bihani, Samant Khajuria, Henning Olesen

Research output: Contribution to book/anthology/report/conference proceedingBook chapterResearchpeer-review

Abstract

As per country law, service providers are obliged to share their business practices with users in the form of a privacy policy. However, considering the complexity of privacy policies, it is questionable to what extent they actually achieve their goal of informing the users. Policies are typically unclear, difficult to understand and time-consuming to read. In this paper, analyzing more than 600 privacy policies of popular websites in India, we present a solution, which can assist users when they are navigating online. The tool performs a semi-automatic analysis and visualization of the privacy policy of the website they visit, and also facilitates access to the reputation of the site. Our solution uses a Naïve Bayes algorithm to classify the privacy policy text across 8 subsections, identified in our previous study. Furthermore, it provides a summarized version of the policy to give users a quick overview of how the service provider handles their personal information. The results show that visual aids can indeed increase the readability of the privacy policy. At the end, we propose a recommended structure of the privacy policy, which can further enhance the user’s privacy awareness and understanding of privacy policies.
Original languageEnglish
Title of host publicationCybersecurity and Privacy : Bridging the Gap
EditorsSamant Khajuria, Lene Sørensen, Knud Erik Skouby
Number of pages19
PublisherRiver Publishers
Publication date31 Mar 2017
Pages39-64
Chapter2
ISBN (Print)9788793519664
ISBN (Electronic)9788793519657
Publication statusPublished - 31 Mar 2017
SeriesWireless World Research Forum Series in Mobile Telecomunications

Keywords

  • Privacy,
  • privacy policy,
  • terms of use,
  • consent,
  • personal information,
  • natural language processing,
  • Machine Learning

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  • Cite this

    Dhotre, P. S., Bihani, A., Khajuria, S., & Olesen, H. (2017). “Take it or Leave it”: Effective Visualization of Privacy Policies. In S. Khajuria, L. Sørensen, & K. E. Skouby (Eds.), Cybersecurity and Privacy : Bridging the Gap (pp. 39-64). River Publishers. Wireless World Research Forum Series in Mobile Telecomunications