The Dark Side of Successful Data Intensive Projects: Function Creep And Stakeholder Creep

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Abstract

In this article, we investigate the unintended consequences of initiating a large data analytic (DA) initiative in healthcare. DA is promising in terms of aiding decision making both for healthcare decisions and administrative decisions. However, while the (re)use of large amounts of data has lots of potential, it also has a dark side in terms of privacy, ethics, and control. Through the analysis of a longitudinal case study (2003-2015) of the emergence, expansion, and collapse of a large-scale DA project in the Danish healthcare sector, we demonstrate how high expectations for DA caused a surge of stakeholders and features that ultimately resulted in the project’s demise. We call these surges stakeholder creep and function creep and theorize their emergence and consequences for DA in organizations.
Original languageEnglish
Article number191
JournalProceedings / European Conference on Information Systems (ECIS)
Volume2018
Number of pages16
ISSNx000-0034
Publication statusPublished - 28 Nov 2018
Event26th European Conference on Information Systems, ECIS 2018 - Portsmouth, United Kingdom
Duration: 23 Jun 201828 Jun 2018

Conference

Conference26th European Conference on Information Systems, ECIS 2018
CountryUnited Kingdom
CityPortsmouth
Period23/06/201828/06/2018

Keywords

  • Data Analytics
  • Project Management
  • Function Creep
  • Stakeholder Creep

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