The role of knowledge organisation systems in business intelligence: A literature review

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Abstract

This paper reviews the literature on the cross field between business intelligence (BI), knowledge organisation systems (KOS) and user experience. The purpose is to map where and how KOS have been incorporated into BI systems to support BI users for a better interaction with a BI system. Web of Knowledge, Scopus and Library, Information Science & Technology Abstracts (LISTA) were used to carry out the search for relevant research papers. For the analysis, Zeng’s (2008 p. 161) model of the structures and functions of KOS was used to map the distribution of initiatives. The review showed that the focus on the user experience of the implementation of KOS in BI systems is limited. The findings of the review have been used to identify and to discuss where there is still potential for further development and integration in BI.
Original languageEnglish
Title of host publicationThe Human Position in an Artificial World: Creativity, Ethics and AI in Knowledge Organization
Number of pages14
PublisherErgon-Verlag
Publication date2019
Pages73-86
ISBN (Print)978-3-95650-549-2
ISBN (Electronic)978-3-95650-550-8
Publication statusPublished - 2019
EventISKO UK conference 2019 - City, University of London, London, United Kingdom
Duration: 15 Jul 201916 Jul 2019

Conference

ConferenceISKO UK conference 2019
Location City, University of London
CountryUnited Kingdom
CityLondon
Period15/07/201916/07/2019

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    Jonasen, T. S., Lykke, M., & Bygholm, A. K. M. (2019). The role of knowledge organisation systems in business intelligence: A literature review. In The Human Position in an Artificial World: Creativity, Ethics and AI in Knowledge Organization (pp. 73-86). Ergon-Verlag.