The Role of UX Professionals in Agile Development: A Case Study From Industry

Anders Bruun, Marta Larusdottir, Lene Nielsen, Peter Axel Nielsen, John Stouby Persson

Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

32 Citations (Scopus)
854 Downloads (Pure)

Abstract

A highly debated topic within recent literature in HCI is the integration of UX activities into agile development. While we acknowledge the question of integration to be one of the main challenges for UX professionals, this seems to have received traction and is heading closer towards a resolution. We believe the time is right for gaining an in-depth understanding of the UX roles responsibilities in an agile case company that has moved beyond the question of UX integration. Through interviews with UX professionals, developers and managers we found that the UX professionals have a very broad set of responsibilities, of which some are unseen in relation to previous studies and not classically considered part of the UX role. Interestingly, these newly identified responsibilities are some of the most critical to the success of integrating UX into agile development.
Original languageEnglish
Title of host publicationProceedings of the 10th Nordic conference on Computer-Human Interaction (NordiCHI '18)
Number of pages12
PublisherAssociation for Computing Machinery
Publication date1 Oct 2018
Pages352-363
ISBN (Print)978-1-4503-6437-9
DOIs
Publication statusPublished - 1 Oct 2018
EventNordiCHI 2018 - Oslo, Norway
Duration: 1 Oct 20183 Oct 2018

Conference

ConferenceNordiCHI 2018
Country/TerritoryNorway
CityOslo
Period01/10/201803/10/2018

Keywords

  • Agile
  • Case study
  • Practice
  • Roles
  • User experience

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