The Theory, Practice, and Ethical Challenges of Designing a Diversity-Aware Platform for Social Relations

Laura Schelenz, Matteo Busso, Ivano Bison, Amalia De Götzen, Daniel Gatica-Perez, Fausto Giunchiglia, Lakmal Meegahapola, Salvador Ruiz-Correa

Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

16 Citations (Scopus)

Abstract

Diversity-aware platform design is a paradigm that responds to
the ethical challenges of existing social media platforms. Available
platforms have been criticized for minimizing users’ autonomy,
marginalizing minorities, and exploiting users’ data for profit maximization. This paper presents a design solution that centers the
well-being of users. It presents the theory and practice of designing
a diversity-aware platform for social relations. In this approach, the
diversity of users is leveraged in a way that allows like-minded
individuals to pursue similar interests or diverse individuals to
complement each other in a complex activity. The end users of the
envisioned platform are students, who participate in the design
process. Diversity-aware platform design involves numerous steps,
of which two are highlighted in this paper: 1) defining a framework
and operationalizing the "diversity" of students, 2) collecting "diversity" data to build diversity-aware algorithms. The paper further
reflects on the ethical challenges encountered during the design of
a diversity-aware platform.
Original languageEnglish
Title of host publicationAIES 2021 - Proceedings of the 2021 AAAI/ACM Conference on AI, Ethics, and Society
Number of pages11
PublisherAssociation for Computing Machinery
Publication date11 May 2021
Pages905-915
ISBN (Electronic)9781450384735
DOIs
Publication statusPublished - 11 May 2021
EventAIES' 21: AAAI/ACM conference on Artificial Intelligence, Ethics, and Society - , United States
Duration: 19 May 202121 May 2021
https://www.aies-conference.com/2021/

Conference

ConferenceAIES' 21: AAAI/ACM conference on Artificial Intelligence, Ethics, and Society
Country/TerritoryUnited States
Period19/05/202121/05/2021
Internet address

Keywords

  • ethics
  • Diversity
  • social media
  • platform
  • diversity-aware technology

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