The Trajectory of implementing ISO 9000 standards versus Total Quality Management in Western Europe

Hongyi Sun, Sapphire Li, Karis Ho, Frank Gertsen, Poul Henrik Kyvsgaard Hansen, Jan Frick

    Research output: Contribution to journalJournal articleCommunication

    55 Citations (Scopus)
    Original languageEnglish
    JournalInternational Journal of Quality & Reliability Management
    Issue number2
    Pages (from-to)131-153
    Publication statusPublished - 2004


    • ISO9000series
    • Totalqualitymanagement
    • Surveys

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