Towards a toolbox for a process innovation laboratory-a case study of process innovation at genpact

Jie Gong, Charles Møller

Research output: Contribution to book/anthology/report/conference proceedingBook chapterResearchpeer-review

Original languageEnglish
Title of host publicationAdvances in Enterprise Information Systems II
Number of pages14
PublisherCRC Press
Publication date1 Jan 2012
Pages111-124
ISBN (Print)9780415631310
ISBN (Electronic)9780203096789
DOIs
Publication statusPublished - 1 Jan 2012

Keywords

  • Business process innovation
  • Case study
  • Intelligent supply chain
  • Process innovation laboratory
  • Toolbox

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