Training Software Developers in Usability Engineering: A Literature Review

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    Abstract

    Software companies focusing on Usability Engineering face two major challenges, the first being the sheer lack of usability specialists leading to missing competences in the industry and the second, which regards small companies suffering from the constraint of low budgets, thus not being able to fund usability specialists or comprehensive consultancy. Training of non-usability personnel in critical usability engineering methods has the potential of easing these challenges. It is, however, unknown how much and what kind of research that has been committed to novice training in UE methods. This paper presents a comprehensive literature study of research conducted in this area, where 129 papers are analyzed in terms of research focus, empirical basis, types of training participants and training costs. Findings show a need for further empirical research regarding long term effects of training, training costs and training in user based evaluation methods.
    Translated title of the contributionTræning af softwareudviklere i usability engineering: Et Litteraturstudie
    Original languageEnglish
    Title of host publicationProceedings of the 6th Nordic Conference on Human-Computer Interaction : Extending Boundaries
    Number of pages10
    PublisherAssociation for Computing Machinery
    Publication date18 Oct 2010
    ISBN (Print)978-1-60558-934-3
    Publication statusPublished - 18 Oct 2010
    Event6th Nordic Conference on Human-Computer Interaction - Reykjavik, Iceland
    Duration: 18 Oct 201020 Oct 2010

    Conference

    Conference6th Nordic Conference on Human-Computer Interaction
    Country/TerritoryIceland
    CityReykjavik
    Period18/10/201020/10/2010

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