Abstract
This paper focuses on the introduction of creative methods and approaches to the staff in a major public service institution in collaboration with design researchers and design students. The project aim was to enhance creativity and innovation with focus on the future well-being for the staff and the relevant stakeholders as well as to teach the participants how to create new products and solutions for hospital environments in general.
Several experiments are made these years to define and integrate the needs of the users or even to involve the users and stakeholders deeper in more stages in the design process. In the MIPS-project (MIPS = Employee-Driven Innovation in the Health Care sector) a multidisciplinary group of employees at Aalborg Hospital were trained in handling the design process themselves. This should make it possible to promote employee-driven innovation based upon the daily observations or tacit knowledge among colleagues in a complex organization. The set-up of the project was organized as a series of workshops also involving design students, and the paper outlines the difficulties and results from the initiative.
The project showed that designerly methods can be very effective in creating the participants’ positive innovative approach, but also that it is a challenge to translate such methods and vocabulary, and more trained designerly assistance might need to be applied in the process.
Several experiments are made these years to define and integrate the needs of the users or even to involve the users and stakeholders deeper in more stages in the design process. In the MIPS-project (MIPS = Employee-Driven Innovation in the Health Care sector) a multidisciplinary group of employees at Aalborg Hospital were trained in handling the design process themselves. This should make it possible to promote employee-driven innovation based upon the daily observations or tacit knowledge among colleagues in a complex organization. The set-up of the project was organized as a series of workshops also involving design students, and the paper outlines the difficulties and results from the initiative.
The project showed that designerly methods can be very effective in creating the participants’ positive innovative approach, but also that it is a challenge to translate such methods and vocabulary, and more trained designerly assistance might need to be applied in the process.
| Translated title of the contribution | Udvikling af innovativ tankegang hos ansatte i hospitalssektoren |
|---|---|
| Original language | English |
| Title of host publication | The 14th International Conference on Engineering & Product Design Education : Design education for future wellbeing |
| Editors | Lyndon Buck, Geert Frateur, William Ion, Chris McMahon, Chris Baelus, Guido De Grande, Stijn Verwulgen |
| Number of pages | 6 |
| Volume | 14 |
| Place of Publication | United Kingdom |
| Publisher | Design Society |
| Publication date | 2012 |
| Edition | 1 |
| Pages | 375-380 |
| Chapter | 11 |
| ISBN (Print) | 978-1-904670-36-0 |
| Publication status | Published - 2012 |
| Event | The 14th International Conference on Engineering And Product Design Education: Design Education for Future Welbeing - Artesis University College, Antwerp, Belgium Duration: 6 Sept 2012 → 7 Sept 2012 Conference number: 14 |
Conference
| Conference | The 14th International Conference on Engineering And Product Design Education |
|---|---|
| Number | 14 |
| Location | Artesis University College |
| Country/Territory | Belgium |
| City | Antwerp |
| Period | 06/09/2012 → 07/09/2012 |
Bibliographical note
Can your employees take part in an innovation process?This paper focuses on the introduction of creative methods and approaches to the staff in a major public service institution. The aim of the project is to enhance creativity and innovation with focus on the future well-being of staff and relevant stakeholders.
The project showed that designerly methods can be very effective in creating the participants’ positive innovative approach, but also that it is a challenge to translate such methods and vocabulary. The project also showed that there was a positive effect on the attitude and perception of the employee's role and possibilities.
Published: 2014
Keywords
- Employee-driven innovation
- User-driven innovation