Creating an Innovative Attitude at Work

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Abstract

This paper focuses on the introduction of creative methods and approaches to the staff in a major public service institution in collaboration with design researchers and design students. The project aim was to enhance creativity and innovation with focus on the future well-being for the staff and the relevant stakeholders as well as to teach the participants how to create new products and solutions for hospital environments in general.
Several experiments are made these years to define and integrate the needs of the users or even to involve the users and stakeholders deeper in more stages in the design process. In the MIPS-project (MIPS = Employee-Driven Innovation in the Health Care sector) a multidisciplinary group of employees at Aalborg Hospital were trained in handling the design process themselves. This should make it possible to promote employee-driven innovation based upon the daily observations or tacit knowledge among colleagues in a complex organization. The set-up of the project was organized as a series of workshops also involving design students, and the paper outlines the difficulties and results from the initiative.
The project showed that designerly methods can be very effective in creating the participants’ positive innovative approach, but also that it is a challenge to translate such methods and vocabulary, and more trained designerly assistance might need to be applied in the process.
Original languageEnglish
Title of host publicationThe 14th International Conference on Engineering & Product Design Education : Design education for future wellbeing
EditorsLyndon Buck, Geert Frateur, William Ion, Chris McMahon, Chris Baelus, Guido De Grande, Stijn Verwulgen
Number of pages6
Volume14
Place of PublicationUnited Kingdom
PublisherDesign Society
Publication date2012
Edition1
Pages375-380
Chapter11
ISBN (Print)978-1-904670-36-0
Publication statusPublished - 2012
EventThe 14th International Conference on Engineering And Product Design Education: Design Education for Future Welbeing - Artesis University College, Antwerp, Belgium
Duration: 6 Sep 20127 Sep 2012
Conference number: 14

Conference

ConferenceThe 14th International Conference on Engineering And Product Design Education
Number14
LocationArtesis University College
CountryBelgium
CityAntwerp
Period06/09/201207/09/2012

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Bibliographical note

Can your employees take part in an innovation process?
This paper focuses on the introduction of creative methods and approaches to the staff in a major public service institution. The aim of the project is to enhance creativity and innovation with focus on the future well-being of staff and relevant stakeholders.
The project showed that designerly methods can be very effective in creating the participants’ positive innovative approach, but also that it is a challenge to translate such methods and vocabulary. The project also showed that there was a positive effect on the attitude and perception of the employee's role and possibilities.

Published: 2014

Keywords

  • Employee-driven innovation
  • User-driven innovation

Cite this

Eriksen, K., & Tollestrup, C. (2012). Creating an Innovative Attitude at Work. In L. Buck, G. Frateur, W. Ion, C. McMahon, C. Baelus, G. De Grande, & S. Verwulgen (Eds.), The 14th International Conference on Engineering & Product Design Education: Design education for future wellbeing (1 ed., Vol. 14, pp. 375-380). Design Society.