Abstract
The building industry in Denmark is accused of moving towards a conflict
culture. The aim of this survey is therefore to investigate how the parties in the
building industry experience this. The study answers the following two questions:
Can unfavorable communications in a building project team lead to disagreements
and conflicts between the parties? Is the building sector marked by mistrust? The
study is based on a questionnaire survey for the most common trade groups in the
Danish construction industry, where 167 respondents completed the survey. The
investigation shows that the degree of misunderstanding and conflicts depends on the
way of communicating, and the degree of trust between the parties in a building
project team depends on how familiar the parties are with each other. The results
indicate that the building industry has to seek new ways of working together to
obtain a better communication and more trust to each other.
culture. The aim of this survey is therefore to investigate how the parties in the
building industry experience this. The study answers the following two questions:
Can unfavorable communications in a building project team lead to disagreements
and conflicts between the parties? Is the building sector marked by mistrust? The
study is based on a questionnaire survey for the most common trade groups in the
Danish construction industry, where 167 respondents completed the survey. The
investigation shows that the degree of misunderstanding and conflicts depends on the
way of communicating, and the degree of trust between the parties in a building
project team depends on how familiar the parties are with each other. The results
indicate that the building industry has to seek new ways of working together to
obtain a better communication and more trust to each other.
Original language | English |
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Title of host publication | Construction and Operation in the Context of Sustainability, Proceedings of the 2013 International Conference on Construction and Real Estate Management (ICCREM 2013) |
Editors | Yaowu Wang, Kunibert Lennerts, Geoffrey Q.P. Shen, Yong Bai |
Number of pages | 11 |
Publisher | American Society of Civil Engineers |
Publication date | 2013 |
Pages | 567-576 |
ISBN (Print) | 978-0-7844-1313-5 |
Publication status | Published - 2013 |
Event | International Conference on Construction and Real Estate Management (ICCREM 2013) - Karlsruhe, Germany Duration: 10 Oct 2013 → 11 Oct 2013 |
Conference
Conference | International Conference on Construction and Real Estate Management (ICCREM 2013) |
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Country/Territory | Germany |
City | Karlsruhe |
Period | 10/10/2013 → 11/10/2013 |