Unmet wishes: A multimodal interaction analysis of the rejection of choice in assisted shopping interactions

Research output: Contribution to journalJournal articleResearchpeer-review

Abstract

In the field of health communication, it is increasingly important to understand the
interactional management of free choice and the demands of (good) care, specially
in situations where these two objectives conflict with each other. In a multimodal
interaction analysis of video recordings, this article examines decision-making processes in which a caretaker refuses to retrieve a requested object for a woman living with acquired brain injury during their weekly shopping trip. The multimodal analysis describes both the sequential unfolding of these assisted shopping interactions and the interplay of multimodal resources used by the participants. The analysis demonstrates how choice is made available, despite communication impairments, and how the participants deal with the potential loss of face resulting from the caretaker’s rejections.
Original languageEnglish
JournalJournal of Interactional Research in Communication Disorders
Volume10
Issue number1
Pages (from-to)5-29
Number of pages25
ISSN2040-5111
DOIs
Publication statusPublished - 2021

Keywords

  • brain injury
  • choice
  • embodied Interaction
  • health care
  • rejection
  • request
  • shopping

Fingerprint

Dive into the research topics of 'Unmet wishes: A multimodal interaction analysis of the rejection of choice in assisted shopping interactions'. Together they form a unique fingerprint.

Cite this