Usability Problems Found Across Public Self-service Applications and Self-Service Providers

Jane Billestrup, Nis Anders Bornø, Anders Bruun, Jan Stage

Research output: Contribution to book/anthology/report/conference proceeding › Article in proceeding › Research › peer-review

Original language	Danish
Title of host publication	28th Australian Conference on Human-Computer Interaction (HCI)
Number of pages	3
Publication date	2016
ISBN (Print)	978-1-4503-4618-4
DOIs	https://doi.org/10.1145/3010915.3011839
Publication status	Published - 2016
Event	28th Australian Conference on Human-Computer Interaction (HCI) - Launceston, Australia Duration: 29 Nov 2016 → 2 Dec 2016 Conference number: 28th http://www.ozchi.org/2016/

Conference	28th Australian Conference on Human-Computer Interaction (HCI)
Number	28th
Country/Territory	Australia
City	Launceston
Period	29/11/2016 → 02/12/2016
Internet address	http://www.ozchi.org/2016/

Access to Document

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title = "Usability Problems Found Across Public Self-service Applications and Self-Service Providers",

author = "Jane Billestrup and Born{\o}, {Nis Anders} and Anders Bruun and Jan Stage",

year = "2016",

doi = "10.1145/3010915.3011839",

language = "Dansk",

isbn = "978-1-4503-4618-4",

booktitle = "28th Australian Conference on Human-Computer Interaction (HCI)",

note = "28th Australian Conference on Human-Computer Interaction (HCI), HCI ; Conference date: 29-11-2016 Through 02-12-2016",

url = "http://www.ozchi.org/2016/",

}

TY - GEN

T1 - Usability Problems Found Across Public Self-service Applications and Self-Service Providers

AU - Billestrup, Jane

AU - Bornø, Nis Anders

AU - Bruun, Anders

AU - Stage, Jan

N1 - Conference code: 28th

PY - 2016

Y1 - 2016

U2 - 10.1145/3010915.3011839

DO - 10.1145/3010915.3011839

M3 - Konferenceartikel i proceeding

SN - 978-1-4503-4618-4

BT - 28th Australian Conference on Human-Computer Interaction (HCI)

T2 - 28th Australian Conference on Human-Computer Interaction (HCI)

Y2 - 29 November 2016 through 2 December 2016

ER -