Abstract
With the aim to investigate whether it can fairly be assumed that the prequalification and selection of co-operators via Key Performance Indicators (KPI) provide increased odds in favour of success, a study on contractors consisting of benchmark results from The Benchmark Centre for the Danish Construction Sector and financial statements has been accomplished. Through a comparative analysis based on detected correlations between economy and KPIs, it is explained how these factors are linked. The research showed that the use of KPIs has motivated companies to improve their competitive ability, thus their ability to become prequalified. It also showed that the use of KPIs (e.g. quality, timeliness, economy, customer satisfaction and accident rates) for selection and prequalification improves the probability of success in the building process as highly rated KPIs have a positive linear relationship with the company's financial stability and customer satisfaction.
Original language | English |
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Title of host publication | IPGRC 2013 - International Post Graduate Research Conference |
Number of pages | 9 |
Place of Publication | Manchester |
Publisher | The University of Salford School of the Built Environment |
Publication date | 6 Apr 2013 |
Pages | 827-835 |
Publication status | Published - 6 Apr 2013 |
Event | International Postgraduate Research Conference - Manchester, United Kingdom Duration: 8 Apr 2013 → 10 Apr 2013 Conference number: 11 http://usir.salford.ac.uk/30662/ |
Conference
Conference | International Postgraduate Research Conference |
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Number | 11 |
Country/Territory | United Kingdom |
City | Manchester |
Period | 08/04/2013 → 10/04/2013 |
Internet address |
Keywords
- Construction regulation
- Construction legislation
- Benchmarking
- Effectiveness
- Efficiency