Users, Bystanders and Agents: Participation Roles in Human-Agent Interaction

Antonia Lina Krummheuer

doi:10.1007/978-3-319-22723-8_19

Users, Bystanders and Agents: Participation Roles in Human-Agent Interaction

Research output: Contribution to book/anthology/report/conference proceeding › Article in proceeding › Research › peer-review

4 Citations (Scopus)

Abstract

Human-agent interaction (HAI), especially in the field of embodied conversational agents (ECA), is mainly construed as dyadic communication between a human user and a virtual agent. This is despite the fact that many application scenarios for future ECAs involve the presence of others. This paper critiques the view of an ‘isolated user’ and proposes a micro-sociological perspective on the participation roles in HAI. Two examples of an HAI in a public setting point out (1) the ways a variety of participants take part in the interaction, (2) how the construction of the participation roles influences the construction of the agent’s identity, and (3) how HAI, as a mediated interaction, is framed by an asymmetric participation framework. The paper concludes by suggesting various participation roles, which may inform development of ECAs.

Original language	English
Title of host publication	Human-Computer Interaction : INTERACT 2015
Editors	Julio Abascal, Simone Barbosa, Mirko Fetter, Tom Gross, Philippe Palanque, Marco Winckler
Number of pages	8
Publisher	Springer
Publication date	2015
Pages	240–247
ISBN (Print)	978-3-319-22722-1
ISBN (Electronic)	978-3-319-22723-8
DOIs	https://doi.org/10.1007/978-3-319-22723-8_19
Publication status	Published - 2015
Event	International Conference on Human-Computer Interaction - INTERACT 2015: Connection.Tradition.Innovation - University of Bamberg , Bamberg, Germany Duration: 14 Sept 2015 → 18 Sept 2015 Conference number: 15

Conference

Conference	International Conference on Human-Computer Interaction - INTERACT 2015
Number	15
Location	University of Bamberg
Country/Territory	Germany
City	Bamberg
Period	14/09/2015 → 18/09/2015

Series	Lecture Notes in Computer Science
Volume	9299
ISSN	0302-9743

Keywords

Embodied conversational agent
Human-agent interaction
Participation role

Access to Document

10.1007/978-3-319-22723-8_19

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International Conference on Human-Computer Interaction - INTERACT 2015
Antonia Lina Krummheuer (Speaker)
16 Sept 2015
Activity: Talks and presentations › Conference presentations

Cite this

@inproceedings{dea6e662a2474bb297c83e3e8a480645,

title = "Users, Bystanders and Agents: Participation Roles in Human-Agent Interaction",

abstract = "Human-agent interaction (HAI), especially in the field of embodied conversational agents (ECA), is mainly construed as dyadic communication between a human user and a virtual agent. This is despite the fact that many application scenarios for future ECAs involve the presence of others. This paper critiques the view of an {\textquoteleft}isolated user{\textquoteright} and proposes a micro-sociological perspective on the participation roles in HAI. Two examples of an HAI in a public setting point out (1) the ways a variety of participants take part in the interaction, (2) how the construction of the participation roles influences the construction of the agent{\textquoteright}s identity, and (3) how HAI, as a mediated interaction, is framed by an asymmetric participation framework. The paper concludes by suggesting various participation roles, which may inform development of ECAs.",

keywords = "Embodied conversational agent , Human-agent interaction , Participation role",

author = "Krummheuer, {Antonia Lina}",

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language = "English",

isbn = "978-3-319-22722-1",

series = "Lecture Notes in Computer Science",

publisher = "Springer",

pages = "240–247",

editor = "Julio Abascal and Simone Barbosa and Mirko Fetter and Tom Gross and { Palanque}, Philippe and Marco Winckler",

booktitle = "Human-Computer Interaction",

address = "Germany",

note = "International Conference on Human-Computer Interaction - INTERACT 2015 : Connection.Tradition.Innovation, INTERACT 2015 ; Conference date: 14-09-2015 Through 18-09-2015",

}

Krummheuer, AL 2015, Users, Bystanders and Agents: Participation Roles in Human-Agent Interaction. in J Abascal, S Barbosa, M Fetter, T Gross, P Palanque & M Winckler (eds), Human-Computer Interaction: INTERACT 2015. Springer, Lecture Notes in Computer Science, vol. 9299, pp. 240–247, International Conference on Human-Computer Interaction - INTERACT 2015, Bamberg, Germany, 14/09/2015. https://doi.org/10.1007/978-3-319-22723-8_19

Users, Bystanders and Agents: Participation Roles in Human-Agent Interaction. / Krummheuer, Antonia Lina.
Human-Computer Interaction: INTERACT 2015. ed. / Julio Abascal; Simone Barbosa; Mirko Fetter; Tom Gross; Philippe Palanque; Marco Winckler. Springer, 2015. p. 240–247 (Lecture Notes in Computer Science, Vol. 9299).

Research output: Contribution to book/anthology/report/conference proceeding › Article in proceeding › Research › peer-review

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N2 - Human-agent interaction (HAI), especially in the field of embodied conversational agents (ECA), is mainly construed as dyadic communication between a human user and a virtual agent. This is despite the fact that many application scenarios for future ECAs involve the presence of others. This paper critiques the view of an ‘isolated user’ and proposes a micro-sociological perspective on the participation roles in HAI. Two examples of an HAI in a public setting point out (1) the ways a variety of participants take part in the interaction, (2) how the construction of the participation roles influences the construction of the agent’s identity, and (3) how HAI, as a mediated interaction, is framed by an asymmetric participation framework. The paper concludes by suggesting various participation roles, which may inform development of ECAs.

AB - Human-agent interaction (HAI), especially in the field of embodied conversational agents (ECA), is mainly construed as dyadic communication between a human user and a virtual agent. This is despite the fact that many application scenarios for future ECAs involve the presence of others. This paper critiques the view of an ‘isolated user’ and proposes a micro-sociological perspective on the participation roles in HAI. Two examples of an HAI in a public setting point out (1) the ways a variety of participants take part in the interaction, (2) how the construction of the participation roles influences the construction of the agent’s identity, and (3) how HAI, as a mediated interaction, is framed by an asymmetric participation framework. The paper concludes by suggesting various participation roles, which may inform development of ECAs.

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SN - 978-3-319-22722-1

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EP - 247

BT - Human-Computer Interaction

A2 - Abascal, Julio

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A2 - Winckler, Marco

PB - Springer

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ER -

Users, Bystanders and Agents: Participation Roles in Human-Agent Interaction

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International Conference on Human-Computer Interaction - INTERACT 2015

Cite this