@inproceedings{43de88f3a3cf4c93a86f9e7a27c554df,
title = "Validation of Metrics for Mass Customization: A Pre-study of Validation Methods",
abstract = "Over the last two decades, literature presents mass customization metrics; recent research presents these in relation to another recent research: the framework of three fundamental capabilities in mass customization. The metrics presented are all considered useful in company applications like ERP systems. A firm validation of each metrics is not confirmed in the literature. This research aims to address the lack of method for validation: firstly, by identifying a commonly accepted method or procedure to follow to validate a metric (case study was identified as such commonly accepted method) and, secondly, by performing a simple analysis following the method proposed to assess the potential (an analysis of repurchase rate metric was performed on a small case dataset, and it clarified the potential in the procedure for validation).",
keywords = "Mass customization Metrics Validation",
author = "Kjeld Nielsen and Brun{\o}, {Thomas Ditlev} and Simeonov, {Simeon Dechev}",
year = "2018",
month = jun,
day = "21",
doi = "10.1007/978-3-319-77556-2_37",
language = "English",
isbn = "978-3-319-77555-5",
series = "Springer Proceedings in Business and Economics",
publisher = "Springer Publishing Company",
pages = "595--601",
booktitle = "Customization 4.0",
address = "United States",
edition = "1",
note = "9th World Mass Customization & Personalization Conference (MCPC 2017), MCPC 2017 ; Conference date: 20-11-2017 Through 21-11-2017",
}