Value Positions in E-government strategies: Something is (not) changing in the state of Denmark

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Abstract

Clarifying what value new information systems (IS) may help to create for government organizations and society is a central concern in the public sector. National e-government strategies present such efforts to clarify the value entailed by IS, however, what is considered valuable is influenced by value positions deeply enshrined in the traditions of public administration. We present a theory directed con-tent analysis of value positions in the national e-government strategy for Denmark published for the first time in 1994 and latest in 2016. Our comparison of the value positions in the two e-government strategies show consistency over time when looking at the ideals of professionalism, service, and efficiency. While the least dominant ideal of engagement, has declined. The 22-year timespan separating the development of these two strategies had major technological advances, but little transformational impact on Danish e-government strategies in their general value positions. We discuss how our findings contribute to previous research on values in e-government and have practical implications for working with e-government strategies.
Original languageEnglish
Title of host publicationProceedings of the 25th European Conference on Information Systems
PublisherThe Association for Information Systems (AIS)
Publication date5 Jun 2017
Pages904-917
ISBN (Electronic)978-989-20-7655-3
Publication statusPublished - 5 Jun 2017
Event25th European Conference on Information Systems - Guimarães, Portugal
Duration: 5 Jun 201710 Jun 2017
http://www.ecis2017.eu/

Conference

Conference25th European Conference on Information Systems
CountryPortugal
CityGuimarães
Period05/06/201710/06/2017
Internet address
SeriesProceedings / European Conference on Information Systems (ECIS)
Volume2017
ISSNx000-0034

Keywords

  • eGovernment
  • public administration
  • IS strategy
  • eGovernance
  • public value management
  • new public management
  • transformative governance
  • content analysis

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