What Happened to Remote Usability Testing? An Empirical Study of Three Methods

Jan Stage, M. S. Andreasen, H. V. Nielsen, S. O. Schrøder

Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

83 Citations (Scopus)

Abstract

The idea of conducting usability tests remotely emerged ten
years ago. Since then, it has been studied empirically, and
some software organizations employ remote methods. Yet
there are still few comparisons involving more than one
remote method. This paper presents results from a
systematic empirical comparison of three methods for
remote usability testing and a conventional laboratorybased
think-aloud method. The three remote methods are a
remote synchronous condition, where testing is conducted
in real time but the test monitor is separated spatially from
the test subjects, and two remote asynchronous conditions,
where the test monitor and the test subjects are separated
both spatially and temporally.
Original languageEnglish
Title of host publicationProceedings of Conference on Human Factors in Computing Systems 2007 (CHI 2007) :
EditorsB. Begole, et al
PublisherAssociation for Computing Machinery
Publication date2007
Pages1405-1414
ISBN (Print)978-1-59593-593-9
Publication statusPublished - 2007
EventConference on Human Factors in Computing Systems 2007 - New York, United States
Duration: 28 Apr 20073 May 2007

Conference

ConferenceConference on Human Factors in Computing Systems 2007
CountryUnited States
CityNew York
Period28/04/200703/05/2007

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