When a Business Case Is Not Enough, Motivation to Work With Lean

Randi Muff Christensen, Stephen Greenhalgh, Anja Overgaard Thomassen

Research output: Contribution to conference without publisher/journalPaper without publisher/journalResearchpeer-review

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Abstract

Lean practitioners have always been very passionate about sharing their experiences and knowledge so others also can benefit from better processes and reduced waste. When lean practitioners get together to discuss and spread knowledge, the ‘implementation of lean’ is often at the core of the conversation. How do we get others to understand the nature of lean and how do we get them to implement it? Despite clearly documented, positive outcomes and strong business cases, we still encounter resistance and it can be challenging to even get our own colleagues to be engaged with lean. This paper explores what motivates individuals with different project roles to work with lean, when some research shows that knowledge and will is not enough to change. It considers why incentive measures and a focus on time and cost savings could have a negative impact on the motivation to change for some groups. This discussion is supported with survey data and experiences from a major infrastructure project and within the organisation of the client, Highways England.
Original languageEnglish
Publication date1 Jul 2019
Number of pages12
DOIs
Publication statusPublished - 1 Jul 2019
Event27th Annual Conference of the International Group for Lean Construction - Dublin, Ireland
Duration: 1 Jul 20197 Jul 2019
https://www.leanbusinessireland.ie/event/international-group-for-lean-construction-2019/

Conference

Conference27th Annual Conference of the International Group for Lean Construction
CountryIreland
CityDublin
Period01/07/201907/07/2019
Internet address

Bibliographical note

http://iglc2019.com/

Keywords

  • Lean construction
  • change
  • sense making
  • motivation
  • implementation

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    Christensen, R. M., Greenhalgh, S., & Thomassen, A. O. (2019). When a Business Case Is Not Enough, Motivation to Work With Lean. 275-286. Paper presented at 27th Annual Conference of the International Group for Lean Construction , Dublin, Ireland. https://doi.org/10.24928/2019/0146