Zero Learning: Case explorations of barriers to organizational learning

Frances Jørgensen, Jacob S.

    Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearch

    Abstract

    There has recently been much focus on organizational learning and on how a learning environment can be created to facilitate improved business practices, such as Continuous Improvement (CI) and TPM. Problems with establishing such an environment in practice have led to the identification of a number of barriers to organizational learning; however, it is not always certain that the elimination of these barriers is sufficient to (re)establish learning and improvement processes. The two cases from manufacturing organizations undergoing change processes presented in this paper suggest that the existence of learning barriers may not only inhibit on-going learning process, but also lead to a negative cycle of non-learning in the organization. The implications of a "zero learning" cycle caused by learning barriers are discussed and insights are provided as to how barriers may be resolved so as to eliminate this destructive cycle and provide renewed opportunity for learning and improvement activities.
    Original languageEnglish
    Title of host publicationProceedings of the EurOMA and POMS Conference 2003 - the Challenges of Integrating Research and Practice
    PublisherServizi Grafici Editoriali
    Publication date2003
    ISBN (Print)8886281781
    Publication statusPublished - 2003
    EventEurOMA and POMS Conference 2003 - the Challenges of Integrating Research and Practice - Como, Italy
    Duration: 16 Jun 200318 Jun 2003

    Conference

    ConferenceEurOMA and POMS Conference 2003 - the Challenges of Integrating Research and Practice
    Country/TerritoryItaly
    CityComo
    Period16/06/200318/06/2003

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