Building trusted national identity management systems: Presenting the privacy concern-trust (PCT) model

Joseph K. Adjei, Henning Olesen

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Abstract

This paper discusses the effect of trust and information privacy concerns on citizens’ attitude towards national identity management systems. We introduce the privacyconcerns- trust model, which shows the role of trust in mediating and moderating citizens’ attitude towards identity management systems. We adopted a qualitative research approach in our analysis of data that was gathered through a series of interviews and a stakeholder workshop in Ghana. Our findings indicate that, beyond the threshold level of trust, societal information privacy concern is low; hence, trust is high, thereby encouraging further institutional collaboration and acceptance of citizens’ informational self-determination.
Original languageEnglish
Publication date18 Nov 2012
Number of pages7
Publication statusPublished - 18 Nov 2012
EventCENTRIC 2012 - Hotel Mercure Lisboa, Lisbon, Portugal
Duration: 18 Nov 201223 Nov 2012

Conference

ConferenceCENTRIC 2012
LocationHotel Mercure Lisboa
CountryPortugal
CityLisbon
Period18/11/201223/11/2012

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