Projects per year
Abstract
Effective management of value creation with information technology (IT) is increasingly important for local governments (e.g., municipalities). The business case is a tool that has increased popularity in both the public and private sector to support the management of value creation with IT. However, experiences from local government reveal difficulties in developing effective IT business cases beyond simple cost savings. Based on collaborative action research with Danish municipalities we present insights on contemporary IT business case practices. Based on these insights we formulate lessons for business case practices in local government that we have incorporated into a business case method; that has subsequently been evaluated by IT managers in local government. These lessons have been synthesized into the four principles: minimal contents, benefits ownership, dynamic utility, and social commitment. We argue that these principles improve the content, development, and use of IT business cases in local government.
Original language | English |
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Title of host publication | Proceedings of the 45th Annual Hawaii International Conference on System Sciences (HICSS-45) |
Number of pages | 10 |
Publisher | IEEE |
Publication date | 2012 |
Pages | 2208-2217 |
ISBN (Print) | 978-1-4577-1925-7 |
ISBN (Electronic) | 978-0-7695-4525-7 |
DOIs | |
Publication status | Published - 2012 |
Event | Hawaii International Conference on System Sciences - Wailea, Maui, HI, United States Duration: 4 Jan 2012 → 7 Jan 2012 Conference number: 45th |
Conference
Conference | Hawaii International Conference on System Sciences |
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Number | 45th |
Country/Territory | United States |
City | Wailea, Maui, HI |
Period | 04/01/2012 → 07/01/2012 |
Series | Proceedings of the Annual Hawaii International Conference on System Sciences |
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ISSN | 1530-1605 |
Fingerprint
Dive into the research topics of 'IT Business Cases in Local Government: An Action Research Study'. Together they form a unique fingerprint.Projects
- 1 Finished
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Digital service integration through effective management of IT in Danishmunicipalities - DISIMIT
Kræmmergaard, P., Nielsen, J. A., Bjørnholt, B., Ivang, R., Nielsen, P. A., Hansen, A. M., Rose, J., Persson, J. S., Nielsen, K. M. P., Reinwald, A., Pedersen, K., Müller, S. D., Hansen, L. K. & Jakobsen, C. L.
01/01/2009 → 01/07/2012
Project: Research
Activities
- 1 Conference organisation or participation
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Hawaii International Conference on System Sciences
John Stouby Persson (Participant)
4 Jan 2012 → 7 Jan 2012Activity: Attending an event › Conference organisation or participation