sj-pdf-1-jtr-10.1177_00472875211044221 – Supplemental material for Bad Intentions: Customers’ Negative Reactions to Intentional Failures and Mitigating Conditions
Supplemental material, sj-pdf-1-jtr-10.1177_00472875211044221 for Bad Intentions: Customers’ Negative Reactions to Intentional Failures and Mitigating Conditions by Amin Nazifi, Holger Roschk, Francisco Villarroel Ordenes and Ben Marder in Journal of Travel Research
Roschk, H. (Creator), Nazifi, A. (Creator), Villarroel Ordenes, F. (Creator), Marder, B. (Creator) (13 Oct 2021). sj-pdf-1-jtr-10.1177_00472875211044221 – Supplemental material for Bad Intentions: Customers’ Negative Reactions to Intentional Failures and Mitigating Conditions. Sage Journals. 10.25384/sage.16802977.v1