A Comparative study of ITIL implementation using a BPC framework

Pernille Kræmmergaard, Bjarne Lynge, Christoffer Schou

Research output: Contribution to book/anthology/report/conference proceeding › Article in proceeding › Research › peer-review

Original language	English
Title of host publication	Proceedings from the International Conference on Information Systems, Algarve, April 2008
Publication date	2008
Publication status	Published - 2008
Event	IAIDS - International conference Information Systems 2008 - Algarve, Portugal Duration: 9 Apr 2008 → 12 Apr 2008

Conference	IAIDS - International conference Information Systems 2008
Country/Territory	Portugal
City	Algarve
Period	09/04/2008 → 12/04/2008

AUB Link

@inproceedings{3c75b00080e711de9240000ea68e967b,

title = "A Comparative study of ITIL implementation using a BPC framework",

author = "Pernille Kr{\ae}mmergaard and Bjarne Lynge and Christoffer Schou",

year = "2008",

language = "English",

booktitle = "Proceedings from the International Conference on Information Systems, Algarve, April 2008",

note = "IAIDS - International conference Information Systems 2008 ; Conference date: 09-04-2008 Through 12-04-2008",

}

TY - GEN

T1 - A Comparative study of ITIL implementation using a BPC framework

AU - Kræmmergaard, Pernille

AU - Lynge, Bjarne

AU - Schou, Christoffer

PY - 2008

Y1 - 2008

M3 - Article in proceeding

BT - Proceedings from the International Conference on Information Systems, Algarve, April 2008

T2 - IAIDS - International conference Information Systems 2008

Y2 - 9 April 2008 through 12 April 2008

ER -