Maintaining Data Quality at the hospital department level: The data work of medical secretaries

Casper Knudsen*, Pernille Scholdan Bertelsen

*Corresponding author for this work

Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

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Abstract

This article explores the collaborative work of maintaining data quality of a major health administrative database as it is carried out by medical secretaries in the role of ‘registration responsible medical secretaries’. The articlereports on ongoing socio-technical study of local, on-the-ground data work in 5 Danish hospital departments. We argue the medical secretaries make important and skillful contributions to data quality at department level, including identifying and correcting errors, implementing changes to the coding practice, and maintenance of data input quality at the department level requiring a high level of context sensitivity.
Original languageEnglish
Title of host publicationProceedings of the 18th Scandinavian Conference on Health Informatics
EditorsAndré Henriksen, Elia Gabarron, Vivian Vimarlund
Number of pages7
Publication date22 Aug 2022
Pages159-165
ISBN (Electronic)978-91-7929-344-4
DOIs
Publication statusPublished - 22 Aug 2022
EventThe Scandinavian Conference on Health Informatics (SHI) 2022 - Tromsø, Norway
Duration: 22 Aug 202224 Aug 2022

Conference

ConferenceThe Scandinavian Conference on Health Informatics (SHI) 2022
Country/TerritoryNorway
CityTromsø
Period22/08/202224/08/2022
SeriesLinköping Electronic Conference Proceedings
ISSN1650-3686

Keywords

  • Data work
  • medical coding
  • health care
  • Medical secretaries

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