Abstract
Software programming is a task with high analyzability. However, knowledge sharing is an intricate part of the software programming process. Today, new media platforms have been adopted to enable knowledge sharing between virtual teams. Taking into consideration the high task analyzability and the task characteristics involved in software development, the question is if the media richness of the current media platform is effective in enabling knowledge sharing among these virtual teams? An exploratory research was conducted on a software company in Denmark. The data was gathered was analyzed qualitatively using narrative analysis. This paper concludes, based on the case being investigated, that rich media does not fit the task characteristics of a software programmer. It further concludes that Media richness does affect knowledge sharing in these virtual teams. This is because the current lean media actually enables knowledge sharing as it fits the core characteristics of the software programming process.
| Original language | English |
|---|---|
| Title of host publication | Research Anthology on Agile Software, Software Development, and Testing (4 Volumes) |
| Editors | Information Resources Management Association |
| Number of pages | 16 |
| Place of Publication | Hershey PA |
| Publisher | IGI global |
| Publication date | Nov 2021 |
| Pages | 1721-1736 |
| Chapter | 82 |
| ISBN (Print) | 9781668437025 |
| ISBN (Electronic) | 9781668437032 |
| DOIs | |
| Publication status | Published - Nov 2021 |
Keywords
- Knowledge Management
- Agile manufacturing
- Software
- KNOWLEDGE
- Knowledge Sharing
- Virtual Teams
