Originalsprog | Engelsk |
---|---|
Titel | Academy of International Business- the Middle East and North Africa Chapter (AIB- MENA) |
Publikationsdato | 2010 |
Status | Udgivet - 2010 |
Udgivet eksternt | Ja |
Factors influencing the perceptual gap between customer and service provider in customer service quality evaluation
Publikation: Bidrag til bog/antologi/rapport/konference proceeding › Konferenceartikel i proceeding › Forskning › peer review