A psychology based framework for cultivating and respecting user attitudes

Robert H. Campbell, Mark Nicholas Grimshaw, Gill M. Green

Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

Abstract

In social and cognitive psychology, theories related to human attitude change are well established. In recent years, it has become increasingly common for those who seek to change attitudes towards computer based information systems to employ attitude change notions that originate from psychology. In this paper, the findings of those who have employed ‘attitude change psychology’ to understand or change user attitudes, are synthesised to create a prototype framework by which it is proposed that user attitudes could be cultivated as part of a system implementation. Operating as a summary of existing knowledge, this frame work also unveils significant areas of empirical deficit, providing a basis for future investigation.
Original languageEnglish
Title of host publicationUK Academy for Information Systems Conference Proceedings 2010
PublisherAIS Electronic Library
Publication date2010
Publication statusPublished - 2010
Externally publishedYes

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Campbell, R. H., Grimshaw, M. N., & Green, G. M. (2010). A psychology based framework for cultivating and respecting user attitudes. In UK Academy for Information Systems Conference Proceedings 2010 AIS Electronic Library.
Campbell, Robert H. ; Grimshaw, Mark Nicholas ; Green, Gill M. / A psychology based framework for cultivating and respecting user attitudes. UK Academy for Information Systems Conference Proceedings 2010. AIS Electronic Library, 2010.
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Campbell, RH, Grimshaw, MN & Green, GM 2010, A psychology based framework for cultivating and respecting user attitudes. in UK Academy for Information Systems Conference Proceedings 2010. AIS Electronic Library.

A psychology based framework for cultivating and respecting user attitudes. / Campbell, Robert H.; Grimshaw, Mark Nicholas; Green, Gill M.

UK Academy for Information Systems Conference Proceedings 2010. AIS Electronic Library, 2010.

Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

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AU - Grimshaw, Mark Nicholas

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N2 - In social and cognitive psychology, theories related to human attitude change are well established. In recent years, it has become increasingly common for those who seek to change attitudes towards computer based information systems to employ attitude change notions that originate from psychology. In this paper, the findings of those who have employed ‘attitude change psychology’ to understand or change user attitudes, are synthesised to create a prototype framework by which it is proposed that user attitudes could be cultivated as part of a system implementation. Operating as a summary of existing knowledge, this frame work also unveils significant areas of empirical deficit, providing a basis for future investigation.

AB - In social and cognitive psychology, theories related to human attitude change are well established. In recent years, it has become increasingly common for those who seek to change attitudes towards computer based information systems to employ attitude change notions that originate from psychology. In this paper, the findings of those who have employed ‘attitude change psychology’ to understand or change user attitudes, are synthesised to create a prototype framework by which it is proposed that user attitudes could be cultivated as part of a system implementation. Operating as a summary of existing knowledge, this frame work also unveils significant areas of empirical deficit, providing a basis for future investigation.

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Campbell RH, Grimshaw MN, Green GM. A psychology based framework for cultivating and respecting user attitudes. In UK Academy for Information Systems Conference Proceedings 2010. AIS Electronic Library. 2010