CASE user satisfaction. Impact evaluations in user organizations

Ivan Aaen*

*Corresponding author for this work

Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

Abstract

This paper deals with evaluations of CASE impacts in user organizations based on data from a combined Danish and Finnish questionnaire study. Using principal component analysis the paper illustrates how demographic factors, objectives for acquiring CASE, selection criteria, introduction activities, and the internal diffusion of tools relate to impact evaluations of CASE. The study points to organizational aspects rather than technical aspects as critical factors for favorable impacts of CASE.

Original languageEnglish
Title of host publicationProceeding of the 6th International Workshop on Computer-Aided Software Engineering
Number of pages9
PublisherIEEE
Publication date1993
Pages66-74
ISBN (Print)0818634812
Publication statusPublished - 1993
EventProceedings of the 6th International Workshop on Computer-Aided Software Engineering - Singapore, Singapore
Duration: 19 Jul 199323 Jul 1993

Conference

ConferenceProceedings of the 6th International Workshop on Computer-Aided Software Engineering
CitySingapore, Singapore
Period19/07/199323/07/1993
SponsorIEEE
SeriesProceeding of the 6th International Workshop on Computer-Aided Software Engineering

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