Digital-physical product development: A qualitative analysis

Stine Hendler

Research output: Contribution to journalJournal articleResearchpeer-review

15 Citations (Scopus)

Abstract

Purpose – The purpose of this paper is to investigate how digital and physical product development can be successfully coordinated and which new product development and contextual practices are suitable for the combined digital-physical product development process.

Design/methodology/approach – The paper is based on a multiple-case study within one company with three digital-physical product development projects as the units of analysis. The data collection and analysis are guided by an existing research model. The case study is used deductively to illustrate the model.

Findings – When combining digital and physical development processes, one or both need to change. This may lead to sub-optimization of one or both of the processes but optimizes the combined digital-physical process. Various development and coordination practices as well as contextual measures must be put into place to improve fit to the digital-physical process characteristics and mixed materiality.

Research limitations/implications – The paper illustrates the research model with case evidence and suggests tentative theory in the form of propositions. Further research needs to explore the impact of the practices and contextual measures proposed.
Original languageEnglish
JournalEuropean Journal of Innovation Management
Volume22
Issue number2
Pages (from-to)315-334
Number of pages19
ISSN1460-1060
DOIs
Publication statusPublished - 2019

Keywords

  • New product development
  • Smart products
  • Digitized products
  • Digital-physical
  • Digital innovation
  • Agile

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