Barriers and enablers for digitizing Shop Floor Management boards: A Human Bond Communication perspective on Business Model Innovation

This paper aims at revealing the current distribution
of digitized boards at the shop floor and to explore barriers and
enablers for improving the application of digitized boards to
accomplish shop floor meetings. This paper suggests a close
relation between Human Bond Communication (HBC) and Shop
Floor Management (SFM) because HBC aims at evolving
communication into advanced levels by using digital
opportunities. Furthermore, it is believed that digitized SFM
boards facilitates communication and affect the managerial
approach wherefrom new business opportunities can be
developed. Based on a survey and subsequent a workshop with
practitioners this paper shows that digitized boards have not yet
been adapted at the SFM level. The research indicates that the
managerial approach in SFM meetings are stuck in an old
industrial mindset, which obstructs the digital transformation of
SFM meetings.