Walking around to grasp visitor experiences

Mette Skov, Christian Jantzen, Marianne Lykke, Mette Stentoft Therkildsen

Publikation: Konferencebidrag uden forlag/tidsskriftKonferenceabstrakt til konferenceForskningpeer review

Resumé

The concept of experience is ‘hot’ in the field of museums and science centres. Science centres are part of the experience economy and as such platforms for experiences. Science centres design for user experiences. But what is essentially an experience, and how can we gain insight into visitors’ subjective and personal experiences?

This workshop revolves around an innovative methodological approach for studying and evaluating the visitor experience. The mobile walk-along method is a hybrid between interview and observation. It enables the evaluator to get detailed information on how visitors experience while interacting with, seeing, hearing, feeling and touching the exhibits.

The interactive workshop will cover both short presentations on what an experience is, introduction to the walk-along method, and what exhibition designers can learn from walk-alongs, as well as an interactive part where workshop participants will try out the method. The Experimentarium is a unique setting for this workshop, since the research team from the University of Ålborg has carried out many hours of walk-alongs at Experimentarium.
OriginalsprogEngelsk
Publikationsdato2019
StatusUdgivet - 2019
BegivenhedEcsite Annual Conference 2019: Pushing boundaries - Copenhagen, Danmark
Varighed: 6 jun. 20198 jun. 2019
https://www.ecsite.eu/annual-conference

Konference

KonferenceEcsite Annual Conference 2019
LandDanmark
ByCopenhagen
Periode06/06/201908/06/2019
Internetadresse

Fingerprint

Museums
Audition

Emneord

  • Oplevelsesdesign
  • Science Center
  • walk-along methodology

Citer dette

Skov, M., Jantzen, C., Lykke, M., & Stentoft Therkildsen, M. (2019). Walking around to grasp visitor experiences. Abstract fra Ecsite Annual Conference 2019, Copenhagen, Danmark.
Skov, Mette ; Jantzen, Christian ; Lykke, Marianne ; Stentoft Therkildsen, Mette . / Walking around to grasp visitor experiences. Abstract fra Ecsite Annual Conference 2019, Copenhagen, Danmark.
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title = "Walking around to grasp visitor experiences",
abstract = "The concept of experience is ‘hot’ in the field of museums and science centres. Our organisations are part of the experience economy and as such platforms for experiences. Science centres and museums design user experiences. But what essentially is an experience, and how can we gain insight into visitors’ subjective and personal experiences?This workshop revolves around an innovative methodological approach to studying and evaluating the visitor experience: the mobile walk-along method is a hybrid between interview and observation. It enables the evaluator to obtain detailed information on visitors’ experiences while interacting with, seeing, hearing, feeling and touching exhibits.This interactive workshop will entail short presentations on what an experience is, an introduction to the walk-along method and what exhibition designers can learn from it, as well as an interactive part where participants will try out the method.Experimentarium is a unique setting for this workshop, since the research team from the University of {\AA}lborg who will be introducing the method carried out many hours of walk-alongs at the science centre.",
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Skov, M, Jantzen, C, Lykke, M & Stentoft Therkildsen, M 2019, 'Walking around to grasp visitor experiences' Ecsite Annual Conference 2019, Copenhagen, Danmark, 06/06/2019 - 08/06/2019, .

Walking around to grasp visitor experiences. / Skov, Mette; Jantzen, Christian; Lykke, Marianne; Stentoft Therkildsen, Mette .

2019. Abstract fra Ecsite Annual Conference 2019, Copenhagen, Danmark.

Publikation: Konferencebidrag uden forlag/tidsskriftKonferenceabstrakt til konferenceForskningpeer review

TY - ABST

T1 - Walking around to grasp visitor experiences

AU - Skov, Mette

AU - Jantzen, Christian

AU - Lykke, Marianne

AU - Stentoft Therkildsen, Mette

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N2 - The concept of experience is ‘hot’ in the field of museums and science centres. Our organisations are part of the experience economy and as such platforms for experiences. Science centres and museums design user experiences. But what essentially is an experience, and how can we gain insight into visitors’ subjective and personal experiences?This workshop revolves around an innovative methodological approach to studying and evaluating the visitor experience: the mobile walk-along method is a hybrid between interview and observation. It enables the evaluator to obtain detailed information on visitors’ experiences while interacting with, seeing, hearing, feeling and touching exhibits.This interactive workshop will entail short presentations on what an experience is, an introduction to the walk-along method and what exhibition designers can learn from it, as well as an interactive part where participants will try out the method.Experimentarium is a unique setting for this workshop, since the research team from the University of Ålborg who will be introducing the method carried out many hours of walk-alongs at the science centre.

AB - The concept of experience is ‘hot’ in the field of museums and science centres. Our organisations are part of the experience economy and as such platforms for experiences. Science centres and museums design user experiences. But what essentially is an experience, and how can we gain insight into visitors’ subjective and personal experiences?This workshop revolves around an innovative methodological approach to studying and evaluating the visitor experience: the mobile walk-along method is a hybrid between interview and observation. It enables the evaluator to obtain detailed information on visitors’ experiences while interacting with, seeing, hearing, feeling and touching exhibits.This interactive workshop will entail short presentations on what an experience is, an introduction to the walk-along method and what exhibition designers can learn from it, as well as an interactive part where participants will try out the method.Experimentarium is a unique setting for this workshop, since the research team from the University of Ålborg who will be introducing the method carried out many hours of walk-alongs at the science centre.

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KW - walk-along method

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Skov M, Jantzen C, Lykke M, Stentoft Therkildsen M. Walking around to grasp visitor experiences. 2019. Abstract fra Ecsite Annual Conference 2019, Copenhagen, Danmark.