Bad Intentions: Customers’ Negative Reactions to Intentional Failures and Mitigating Conditions

Amin Nazifi (Creator)
Holger Roschk (Creator)
Francisco Villarroel Ordenes (Creator)
Ben Marder (Creator)

Dataset

1 Journal article

1 results

2022
Bad Intentions: Customers’ Negative Reactions to Intentional Failures and Mitigating Conditions
Nazifi, A., Roschk, H., Ordenes, F. V. & Marder, B., Nov 2022, In: Journal of Travel Research. 61, 8, p. 1808-1827 20 p.
Research output: Contribution to journal › Journal article › Research › peer-review

Open Access
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10 Citations (Scopus)

46 Downloads (Pure)