TY - JOUR
T1 - The Effects of Exposure to Different Social Robots on Attitudes toward Preferences
AU - Vlachos, Evgenios
AU - Jochum, Elizabeth Ann
AU - Demers, Louis-Philippe
PY - 2016
Y1 - 2016
N2 - We present results of a quasi-experimental study investigating how user preference might change after direct interaction with two different types of robot regarding morphology and affordances: a machine-like that interacts through touch, and a human-like that interacts verbally. The study was performed in an art exhibition setting, where visitors had the opportunity to interact with the robots voluntarily, and were asked to fill out questionnaires before and after the experience. Post interactions, visitors preferred to touch the machine-like “hard” robot despite initial stated preference for soft materials, preferred mutual contact despite initial preference of subject to initiate touch, and preferred communication with a robot that could touch rather than initial preference for a robot that could “see”. Overall, users showed a significant constant preference for the machine-like robot, reportedly feeling a stronger connection with it than with the human-like one as it met their expectations, and they found its movements more appealing. Social conditioning can render people reluctant to touch a robot with very human-like appearance, and set the expectations for interaction too high to meet. Our results, lastly, indicate that interaction with more than one type of social robot can affect the interaction experience for each of the robots.
AB - We present results of a quasi-experimental study investigating how user preference might change after direct interaction with two different types of robot regarding morphology and affordances: a machine-like that interacts through touch, and a human-like that interacts verbally. The study was performed in an art exhibition setting, where visitors had the opportunity to interact with the robots voluntarily, and were asked to fill out questionnaires before and after the experience. Post interactions, visitors preferred to touch the machine-like “hard” robot despite initial stated preference for soft materials, preferred mutual contact despite initial preference of subject to initiate touch, and preferred communication with a robot that could touch rather than initial preference for a robot that could “see”. Overall, users showed a significant constant preference for the machine-like robot, reportedly feeling a stronger connection with it than with the human-like one as it met their expectations, and they found its movements more appealing. Social conditioning can render people reluctant to touch a robot with very human-like appearance, and set the expectations for interaction too high to meet. Our results, lastly, indicate that interaction with more than one type of social robot can affect the interaction experience for each of the robots.
UR - https://benjamins.com/#catalog/journals/is.17.3.04vla/details
U2 - 10.1075/is.17.3.04vla
DO - 10.1075/is.17.3.04vla
M3 - Journal article
SN - 1572-0373
VL - 17
SP - 390
EP - 404
JO - Interaction Studies: Social Behaviour and Communication in Biological and Artificial Systems
JF - Interaction Studies: Social Behaviour and Communication in Biological and Artificial Systems
IS - 3
ER -