Usability Evaluation for User Interface Design of Student Support System: Mixed Method Study

Ahmed Al Sa Di Rasmus; Rasmus Bugge Skammelsen; Qiang Ji Yufeng Xiang; Bhogadi Aakarsh; Sathishkumar Kuppusamy

doi:10.1088/1757-899X/803/1/012038

Usability Evaluation for User Interface Design of Student Support System: Mixed Method Study

Ahmed Al Sa Di Rasmus^*, Rasmus Bugge Skammelsen, Qiang Ji Yufeng Xiang, Bhogadi Aakarsh, Sathishkumar Kuppusamy

^*Corresponding author for this work

Research output: Contribution to journal › Conference article in Journal › Research › peer-review

1 Citation (Scopus)

76 Downloads (Pure)

Abstract

The efficiency of a website depends on how usable the UI user interface, (UI) is and how well it is structured. The aim of this research was to try and understand the issues with the Arion System. Arion is the student information system used by Auckland University of Technology. We conducted three experimental studies to examine the usability and to improve the user experience of student who use Arion. Three main methods were used namely; survey, open card sorting and situated co-inquiry. The survey was used to inform the study and collect more information about users. The open card sorting used to redesign the navigation menu for the system. Then the Situated co-inquiry used to discover the user's current unexpected or unforeseen ideas, which may be helpful for future research.

Original language	English
Article number	012038
Journal	IOP Conference Series: Materials Science and Engineering
Volume	803
Issue number	1
ISSN	1757-8981
DOIs	https://doi.org/10.1088/1757-899X/803/1/012038
Publication status	Published - 27 May 2020
Event	International Conference on Information Technology and Digital Applications 2019, ICITDA 2019 - Yogyakarta, Indonesia Duration: 15 Nov 2019 → 15 Nov 2019

Conference

Conference	International Conference on Information Technology and Digital Applications 2019, ICITDA 2019
Country/Territory	Indonesia
City	Yogyakarta
Period	15/11/2019 → 15/11/2019

Bibliographical note

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© Published under licence by IOP Publishing Ltd.

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10.1088/1757-899X/803/1/012038Licence: CC BY 3.0

Open Access articleFinal published version, 458 KBLicence: CC BY 3.0

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title = "Usability Evaluation for User Interface Design of Student Support System: Mixed Method Study",

abstract = "The efficiency of a website depends on how usable the UI user interface, (UI) is and how well it is structured. The aim of this research was to try and understand the issues with the Arion System. Arion is the student information system used by Auckland University of Technology. We conducted three experimental studies to examine the usability and to improve the user experience of student who use Arion. Three main methods were used namely; survey, open card sorting and situated co-inquiry. The survey was used to inform the study and collect more information about users. The open card sorting used to redesign the navigation menu for the system. Then the Situated co-inquiry used to discover the user's current unexpected or unforeseen ideas, which may be helpful for future research.",

author = "Rasmus, {Ahmed Al Sa Di} and Skammelsen, {Rasmus Bugge} and {Yufeng Xiang}, {Qiang Ji} and Bhogadi Aakarsh and Sathishkumar Kuppusamy",

note = "Publisher Copyright: {\textcopyright} Published under licence by IOP Publishing Ltd.; International Conference on Information Technology and Digital Applications 2019, ICITDA 2019 ; Conference date: 15-11-2019 Through 15-11-2019",

year = "2020",

month = may,

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doi = "10.1088/1757-899X/803/1/012038",

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Usability Evaluation for User Interface Design of Student Support System: Mixed Method Study. / Rasmus, Ahmed Al Sa Di; Skammelsen, Rasmus Bugge; Yufeng Xiang, Qiang Ji et al.
In: IOP Conference Series: Materials Science and Engineering, Vol. 803, No. 1, 012038, 27.05.2020.

Research output: Contribution to journal › Conference article in Journal › Research › peer-review

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T1 - Usability Evaluation for User Interface Design of Student Support System

T2 - International Conference on Information Technology and Digital Applications 2019, ICITDA 2019

AU - Rasmus, Ahmed Al Sa Di

AU - Skammelsen, Rasmus Bugge

AU - Yufeng Xiang, Qiang Ji

AU - Aakarsh, Bhogadi

AU - Kuppusamy, Sathishkumar

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AB - The efficiency of a website depends on how usable the UI user interface, (UI) is and how well it is structured. The aim of this research was to try and understand the issues with the Arion System. Arion is the student information system used by Auckland University of Technology. We conducted three experimental studies to examine the usability and to improve the user experience of student who use Arion. Three main methods were used namely; survey, open card sorting and situated co-inquiry. The survey was used to inform the study and collect more information about users. The open card sorting used to redesign the navigation menu for the system. Then the Situated co-inquiry used to discover the user's current unexpected or unforeseen ideas, which may be helpful for future research.

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Usability Evaluation for User Interface Design of Student Support System: Mixed Method Study

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