Of apples and oranges - To whom stroke registry users want to compare themselves to set goals for hospital quality indicators

Mathias Sand Kristensen, Anders Ehlers Kobberø, Miroslav Vařecha, Veronika Svobodová, Robert Mikulik, Hendrik Knoche*

*Kontaktforfatter

Publikation: Bidrag til tidsskriftKonferenceabstrakt i tidsskriftForskningpeer review

Abstract

Background and aims: When provided to relevant stakeholders in appropriate form, feedback of care quality indicators from patient registries can lead to improvements in hospital-provided care quality. Common for design-oriented work, a small-scale qualitative study aimed at providing ideas and justifications for the design of registry feedback by understanding and unpacking needs of users regarding their goal setting of quality indicators (QI), how registry feedback currently supports them, and to what degree those needs aligned with people who instead track data about themselves.

Method: We analysed the feedback from online dashboards and reports provided by the registry of stroke care quality (RES-Q) as a case based on Munzner’s data visualization typology. Along with user needs from the self-tracking literature, we conducted thematically analysed semi-structured interviews with several RES-Q users (hospital and national coordinators, and neurologists) from the European Stroke Organization East (ESO-East).

Results: RES-Q users sought realistic goals for their QIs preferably from hospitals similar to them. International benchmarks or median values of QIs from other countries were considered by some unrealistic and demotivating when those implied or relied on contextual factors such as resources or infrastructure unavailable to them. Examples of contextual factors affecting QI included availability of equipment, specialist training levels, citizen awareness, geographic location, and services provided by emergency vehicles.

Conclusion: To set realistic goals and support learning from peers, registries should support users in comparing themselves to hospitals that share many of their contextual traits but perform better.
OriginalsprogEngelsk
TidsskriftEuropean Stroke Journal
Vol/bind7
Udgave nummer1, Suppl.
Sider (fra-til)393
ISSN2396-9873
DOI
StatusUdgivet - 3 maj 2022
Begivenhed8th European Stroke Organisation Conference - Centre de Congrès de Lyon & Online, Lyon , Frankrig
Varighed: 4 maj 20226 maj 2022
Konferencens nummer: 8
https://2022.eso-conference.org/

Konference

Konference8th European Stroke Organisation Conference
Nummer8
LokationCentre de Congrès de Lyon & Online
Land/OmrådeFrankrig
ByLyon
Periode04/05/202206/05/2022
Internetadresse

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